Trading Conditions
The following terms and conditions form an integral part of your agreement with Orbex Global Limited and shall be read carefully; Orbex Global Limited does not bear any liability for clients who fail to comply with them. For more information, please contact us.
The Client agrees hereunder that our market watch is only an indicator of the current world market and any misunderstanding regarding this service must be returned to Orbex Operations data.
Moreover, charts for all traded instruments are drawn according to the default spreads, and may differ from the prices displayed on the market watch according to your account type because of differences in markups.
One of our most important objectives is to ensure that your orders are executed at the best market price and that you get the tightest spreads available.
At order execution, we apply our markup on the best available market prices according to your Trading account type; all transparent markups are published in the below table, which demonstrates the markup value as a fraction of PIPs for each account type and currency pair.
At order execution, we apply our markup on the best available market prices according to your account type. As a result, the markup effect on the spread is shown in the table below, which demonstrates the lowest possible spread in PIPs for each account type and currency pair taking into consideration that our spreads are variable. The below table demonstrates the best spreads available (as low as) for each forex account type and currency pair:
Account Type | Starter Account | Premium Account | Ultimate Account |
---|---|---|---|
Spread | As low as 1.5 pips | Starts From 0 pip | Starts From 0 pip |
** During major economic release and market opening times; spreads on Fixed accounts (Fixed Spread) will be set as variable and will comply with the best available market prices.
- OPEN to open a new position;
- CLOSE to close an open position;
- PARTIAL CLOSE – to close a part of an open position at the current market price and keep the remaining lots (part) floating.
- Modify – to add, remove, edit orders for Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop.
- CLOSE BY, in case hedging is allowed.
- Multiple close to close-hedged positions on a specific instrument
- Market orders: orders sent from the client terminal either by the client himself or a plug-in hooked to the client terminal (Expert Advisor), to buy or to sell an instrument at the current market price displayed on the market watch.
- Pending orders: this kind of order can be set in the same way used for market orders; but at prices predicted by the trader and may be achieved in the future, like limit, stop, and entry orders.
- All pending orders are guaranteed according to the fair market value.
- All pending orders are good till cancelled (GTC), unless the client places an expiry time and date on entry orders, or in the event that the financial instrument expires.
- All pending orders must be placed with respect to the rules appearing in the contract specifications for each instrument.
- Once pending orders are in the process, the system will reject any cancellation or modification attempted during that time.
- Pending order conditions may vary during hectic market conditions.
- If the market opens with a break off after a weekend or holidays, upon release of important economic and political news, or in the case of force majeure events; orders (sell stop, buy stop, stop loss) are fulfilled at the first available prices in the market.
- Even though such situations are not frequent, please be cautious when leaving pending orders for weekends and holidays.
- Placing stop orders prior to the release of financial news is not permitted, such orders may be rejected, deleted or filled at the best available market prices at that time.
The 1 (one) standard lot size is the measurement unit specified for each CFD contract. The possible choice of a leverage rate ranges from 1:1 up to 1:500 depending on the type of the CFD, the amount of trading volume active in the account and at the Company’s discretion. At the opening of the Client Account, the leverage rate is set at 1:30 by default. The Client may change the leverage of his Client Account by contacting the Company. The Company has the right to allow a change to the Client Account leverage at the Company’s discretion. In addition, the Company may, at its discretion, change the Client Account Leverage without any prior notice to the Client.
Regardless of your account type or the amount of equity you have in your account, the leverage you will be allocated to trade with will be determined by the amount of trading volume you have in active use at any given time. As your trading volume exceeds one range, the trading platform will automatically adjust your leverage according to the chart below:
Trading Volume Conditions | Leverage |
---|---|
Active Trading Volume from 0-19.99 Lots | Leverage 1:500 |
Active Trading Volume between 20-39.99 Lots | Leverage 1:300 |
Active Trading Volume from 40 Lots and above | Leverage 1:100 |
Utilizing a high level of leverage may extend your trading possibilities and lead to larger gains as well as higher risks; risks might be reduced by following a strict trading strategy at the opening and closure of your transactions. For further information, please talk to a Live Support Representative or view details in the Contact Us section on our corporate website.
Swap Free/Islamic accounts are forex trading accounts designed specifically for Muslims. This is because swaps conflict with their religious beliefs. As such, only Muslim clients are authorized to have a Swap Free/Islamic account.
Should a client fail to provide sufficient proof of religion, Orbex will proceed with the opening of a regular Swap Account, meaning standard swap fees will apply.
Any client who misuses this advantage by holding floating positions for a long period of time, thereby profiting from the swap free facility, must close their floating positions immediately, bearing in mind that these fees are handled by Orbex and not by the client.
Furthermore, hedging a spot currency by its corresponding Future contract is forbidden. This is because it also constitutes an attempt to take advantage of and profit from the swap free facility. One direction of this kind of hedge must, therefore, be immediately closed.
Moreover, certain instruments will be charged Storage Fees on daily basis as explained below:
Instrument | Storage fees per lot | Charged on |
---|---|---|
All FX pairs | 5 USD or Equivalent | After Day 5 |
**USDTRY | 70 USD or Equivalent | From Day 1 |
**EURTRY | 70 USD or Equivalent | From Day 1 |
**USDZAR | 6 USD or Equivalent | From Day 1 |
**USDMXN | 6 USD or Equivalent | From Day 1 |
XAUUSD / XAGUSD | 10 USD or Equivalent | After Day 5 |
EURDKK, USDDKK | 6USD or Equivalent | From Day 1 |
USDHKD, EURHKD | 6 USD or Equivalent | From Day 1 |
USDNOK, EURNOK | 6 USD or Equivalent | From Day 1 |
USDPLN, EURPLN | 6 USD or Equivalent | From Day 1 |
USDSEK, EURSEK | 6 USD or Equivalent | From Day 1 |
USDCNH | 6 USD or Equivalent | From Day 1 |
If the client fails to take action to avoid such practices, Orbex will unfortunately be required to close or take any necessary action on these accounts without prior written notice.
**Carry Pairs positions (TRY, MXN, ZAR) will be charged from day 1 as mentioned above.
After day 5; three days storage will be applied every week on Fridays.
- (a) Money flows into and out of accounts.
- (b) The origin and destination of wire transfers.
- (c) Other activity outside the normal course of business.
- (a) The withdrawal instruction includes all necessary information;
- (b) The instruction is to make a bank transfer to the account of the client; and
- (c) At the moment of payment, the client’s free margin exceeds the amount specified in the withdrawal instruction including all payment charges.
The Deposit Form includes the company’s bank information, according to which wire transfers will be made. The Client’s Trading account balance will be adjusted accordingly once we receive the funds.
Clients must ensure that beneficiary of the transfer is The Company.
Clients should include the following information as a reference in the transfer:
- Client’s full name.
- Client’s trading account number (Login).
- Bank transfers usually take between 2 and 5 business days to hit the company’s account.
- Withdrawals will only be credited by wire transfer to the client’s personal bank account that was submitted in the Customer Trading Agreement, or submitted through the new account registration form on the Orbex Corporate website.
Clients deposit and withdrawal transactions by wire transfer are subject to the following fees:
- The company: NONE
- Banks: YES
Bank fees vary from one transaction to another as each transaction is considered a different case. These variations are due to the following reasons:
- Fees set by the remitter bank and the receiving bank vary from one bank to another.
- The amount of the transaction.
- The type of currency of the transaction.
- If there is a need for an intermediate bank the cost will rise.
- Any investigation costs for the transaction performed by the bank due to the inaccuracy of the banking information provided by the client will be charged to the client’s account.
- Any other fees that might be charged to the client’s transaction by the banks.
The Company does not charge any fees for deposits or withdrawals. If any fees are applied, they are charged by the payment gateway vendor, bank or credit card company. The Company does not cover these charges. These charges are covered by the end sender/receiver of the funds. In the event that the Company is charged during a funding transaction by any third party, the Company reserves the right to pass the relevant cost back to the Client.
No wire transfers are allowed before receipt of the official account opening confirmation letter.
In the event of any dispute arising regarding the customer account(s) and/or any open or closed positions within the customer account, ORBEX has the right to internally investigate and audit the account(s) including all open and closed transactions. Simultaneously, the funds in the account(s) shall be frozen and no transactions shall be permitted until the dispute is fully resolved.
Funding accounts by credit card is done directly from the company website.
Terms and conditions for credit card payments
- The name on the credit card must match the name of the client on the account with the company.
- Any deposits that do not match the above description will be rejected. All fees that apply will be charged to the sender.
- Due to regulatory requirements, the Company has the right to reject any credit card payments coming from high-risk regions.
- Deposits in other currencies than USD will be converted in USD at the interbank exchange rates of the day.
- The company does not charge any fees for online payments, although Payment Gateways may charge you a specific percentage per payment.
- Client deposits by credit card are subject to the following fees:
– The company: NONE
– Credit card companies: YES
- Withdrawals will only be credited by wire transfer to the client’s personal bank account that was submitted in the Customer Account Agreement or submitted through the new account registration form on the Orbex Corporate website.
- We take credit card fraud very seriously. For the protection of cardholders and ourselves, we may withhold orders that appear fraudulent for manual review. If necessary, we will call you to verify the order. If we cannot reach you within a reasonable period of time, the order may be cancelled
- Clients acknowledge and accept that all credit card transactions (deposits) are non-refundable and irrevocable.
Orbex maintains and operates effective organisational and administrative arrangements with a view of taking all reasonable steps designed to prevent conflicts of interest from adversely affecting the interests of its clients.
Identification of Potential Conflicts of Interest
For the purposes of identifying the types of conflicts of interest that arise in the course of providing investment and non-core services or a combination thereof and whose existence may damage the interests of a client, the Company takes into account, by way of minimum criteria, the question of whether the Company or a relevant person, or a person directly or indirectly linked by control to the Company, is in any of the following situations, whether as a result of providing investment or ancillary services or investment activities:
- The Company or a relevant person is likely to make a financial gain, or avoid a financial loss, at the expense of the client;
- The Company or a relevant person has an interest in the outcome of a service provided to the client or of a transaction carried out on behalf of the client, which is distinct from the client’s interest in that outcome;
- The Company or a relevant person has a financial or other incentive to favour the interest of another client or group of clients over the interests of the client
- The Company or a relevant person carries on the same business as the client;
- The Company or a relevant person receives or will receive from a person other than the client, an inducement in relation to a service provided to the client, in the form of monies, goods or services, other than the standard commission or fee for that service.
Definition of a relevant person: means any of the following:
- a director, partner or equivalent, manager or tied agent of the firm;
- a director, partner or equivalent, or manager of any tied agent of the firm;
- an employee of the firm or of a tied agent of the firm, as well as any other natural person whose services are placed at the disposal and under the control of the firm or a tied agent of the firm and who is involved in the provision by the firm of investment services and activities;
- a natural person who is directly involved in the provision of services to the investment firm or to its tied agent under an outsourcing arrangement for the purpose of the provision by the firm of investment services and activities;
Managing Conflicts of Interest
The Company has established suitable and adequate internal procedures for minimising any potential conflicts of interest. The Company maintains a compliance department that is an independent unit within the Company. Some of the duties of the compliance officer are to monitor any possible deviation from the Company’s internal policies and procedures as well as to identify and manage any possible conflicts of interest. In addition, the internal audit function is outsourced to an audit firm.
The procedures followed and measures adopted in the Policy include the following, as are necessary and appropriate for the Company to ensure the requisite degree of independence:
- effective procedures to prevent or control the exchange of information between relevant persons engaged in activities involving a risk of a conflict of interest where the exchange of that information may harm the interests of one or more clients;
- the separate supervision of relevant persons whose principal functions involve carrying out activities on behalf of, or providing services to, clients whose interests may conflict, or who otherwise represent different interests that may conflict, including those of the Company;
- the removal of any direct link between the remuneration of relevant persons principally engaged in one activity and the remuneration of, or revenues generated by, different relevant persons principally engaged in another activity, where a conflict of interest may arise in relation to those activities;
- measures to prevent or limit any person from exercising inappropriate influence over the way in which a relevant person carries out investment or ancillary services or activities;
- measures to prevent or control the simultaneous or sequential involvement of a relevant person in separate investment or ancillary services or activities where such involvement may impair the proper management of the conflicts of interest.
Below, the Company states some of the policies and procedures that it has implemented for managing possible conflicts of interest:
- Establishment of Chinese Walls for preventing the communication of material non- public information between departments,
- In the case where the Company distributes marketing communication to its clients, it ensures that the said communication is reviewed and approved by the compliance officer prior to distribution. The compliance officer also ensures that such communication meets therelevant definition of marketing communication as well as having the appropriate disclosure statement.
- For avoiding any abuse of position, the four-eye principle is implemented,
- Personal account dealing restrictions are in place for minimizing the relevant person’s own transactions.
- For further details with regards to the Company’s conflicts of interest policies and procedures, you should contact the compliance department and request for such documentation.
Amendment / Review
The Company has the right to amend the current Policy at its discretion and at any time it considers is suitable and appropriate. The Company shall review and amend the current policy at least on an annual basis.
Where organizational or administrative arrangements made by the Company to manage conflicts of interest are not sufficient to ensure, with reasonable confidence, that risks of damage to client interests will be prevented, it shall clearly disclose the general nature and/or sources of conflicts of interest to the client before undertaking business on its behalf.
1. Dividends:
- Clients holding long positions on the applicable share at the ex-div date will receive a dividend in the form of a cash adjustment (deposit, paid into their trading account).
- Clients holding short positions on the applicable share at the ex-dividend date will be charged the dividend amount in the form of a cash adjustment (withdrawal, deducted from their trading account).
- We reserve the right to increase margin requirements prior to the release of a dividend.
- Stocks may be offered as a dividend. The dividend amount will be calculated using the share price to determine the cash adjustment (see Fractional Share Adjustments).
2. Fractional Share Adjustments:
In the event the corporate action results in a fractional position, the fractional component may be represented as a cash adjustment independent of the handling for the non-fractional position. The adjustment value will equal the fractional position times the adjusted closing price on the day prior to the ex-date.
3. Other Corporate Actions (including, but not limited to Stock Splits and Rights Issue):
An appropriate adjustment on the Client’s position will be made to mirror the economic impact of a corporate action.
4. Earnings Announcements:
We will increase margin requirements and limit maximum exposure on the relevant symbols prior to earnings announcements.
5. De-listing:
In the event of a share being de-listed, the Client’s position will be closed at the last market price traded.
6. Miscellaneous
For certain corporate actions not specifically mentioned in this section, including, but not limited to Mergers, Acquisitions (together commonly referred to as ‘M&A’) and Leveraged Buyouts (‘LBOs’), we reserve the right to:
- increase margin requirements;
- suspend or halt trading in the relevant instrument;
- limit the maximum exposure (order size) to the relevant instrument;
- close the positions in the event that the relevant instrument is no longer trading on the relevant exchange;
- take any other action as we deem necessary in the given circumstances.
Trading Accounts
- Trading Account Types
Trading Instruments
- Forex Trading
- Stocks
- Commodities
- Equity Indicies
- Precious Metals
- Energies
Trading Conditions
- Execution Policy
- Spreads
- Overnight Positions
- Trading Hours
MT4 Platforms
- MT4 For PC
- MT4 For MAC
- MT4 Multiterminal
- MT4 Webtrader
- MT4 For Android
- MT4 For Tablet
About Us
- Awards
- Contact
- Help Center

Take Your Trading On The Go
Get Instant Access To The Global Markets With The XM MT4 & MT5 App.



